Cancellation Policy

As a consideration to our other clients there is a 2-hour cancellation policy.

If cancellations are made less than 2 hours prior to the booked appointment or if you no show, the full price of the reserved treatment will be charged to your credit card guarantee.

If you are late for your appointment the time will be deducted from your reserved duration time.

In some cases the therapist might be available to extend reserved duration times on the regular costs of longer treatments. Please talk to our staff.
If you no show after 20 minutes to the booked start time we will charge the full amount of your reserved treatment to your credit card guaranty or to your room bill.